Two-Way Radios, Wireless Local Area Networks, and IP Video Surveillance Systems All Play a Role in the Industry’s Efforts to Improve Customer Experience
Dallas, TX (PRWEB) - BearCom, a nationwide provider of wireless communications equipment and solutions, today advised hospitality companies how they can capitalize on the one-to-many nature of two-way radio communications to increase employee efficiency and productivity while delivering a consistently satisfactory guest experience.
“The hospitality industry has depended on two-way radios for decades, but it is important to remember that one size does not fit all,” said Hugh Johnston, Product & Purchasing Manager at BearCom. “An established wireless equipment dealer and integrator with a wide-ranging inventory can help a hospitality company decide which specific kinds of communications equipment best meet the needs of specific user groups based on the nature of the work they do.”
For managers and front desk employees who need a compact, even stylish device, Johnston recommends the Motorola SL7550. This innovative digital two-way radio from Motorola Solutions has features such as Intelligent Audio to automatically adjust the radio volume according to the environment’s noise level, along with programmable buttons and a large LED screen.
Perfect for maintenance and engineering departments, the Motorola XPR7550 digital two-way radio seamlessly integrates voice and data. It has enhanced, easy-to-use features and offers advantages like integrated Bluetooth and Intelligent Audio to improve communications.
Useful for housekeeping teams because it is compact, lightweight, and easy to use, the BearCom BC130 has a rugged, die-cast chassis for greater protection. The BC130 is an affordable analog radio, is manufactured by Motorola, and is available exclusively through BearCom.
Restaurant employees, meanwhile, favor the Motorola Solutions CLS Series radios because they are simple, rugged, reliable, and lightweight with intuitive controls that are simple to use. The Motorola CLS1110 and Motorola CLS1410 are very affordable and don’t require the use of a speaker-microphone.
“The instantaneous nature of two-way radio communications means faster responses to requests from guests, colleagues, and managers,” Johnston said. “Digital two-way radios add a whole new dimension to communication by integrating data, which paves the way for work order ticket management and GPS position tracking. Both of those are valuable to hospitality companies.”
Johnston noted that by improving its communications capabilities, a hospitality organization can not only improve employee efficiency and productivity while delivering a consistently satisfactory guest experience, it also can lower operating costs and improve safety and security.
Wireless video surveillance systems are essential to providing a safe environment for guests and employees, and they are vital to helping prevent intrusions, vandalism, and theft. And the mere presence of IP video surveillance has been shown to deter criminal activity.
Another must-have these days is a robust and reliable data network. Wireless LAN systems improve throughput, reliability, and range for guests using tablet computers in their rooms, conference attendees on their laptops, and staff members accessing task management information from the edge of the property.
Johnston said, “Whether we’re talking about hotels and resorts or golf courses and country clubs, the name of the game in hospitality is responding to the needs of guests and doing it quickly. Wireless communication is unmatched in its ability to facilitate that level of service.”
BearCom provides a broad line of high-performance wireless communications products, services, and complete mobility solutions. Founded in 1981, BearCom is America's only nationwide dealer and integrator of wireless communications equipment, serves customers from 26 branch offices located throughout the U.S., has several affiliated offices around the world, and employs approximately 400 people. BearCom is headquartered in the Dallas, Texas area. For more information, visit http://www.BearCom.com/Hospitality And http://www.TodaysWirelessWorld.com.
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